Terms Of Service

Website: https://ikarolia.co.za
Company: iKarolia & Co (“we”, “us”, “our”)

1. Introduction

Welcome to iKarolia & Co. By accessing or using our website ikarolia.co.za, you agree to comply with and be bound by the following Terms of Service. These terms govern your use of our website, products, and services.

If you do not agree to these terms, please do not access or use this website.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.

You may not use this website to:

• Distribute unlawful, defamatory, obscene, or offensive material.

• Violate any laws or regulations applicable in South Africa or elsewhere.

• Attempt to gain unauthorised access to our systems or interfere with network security.

• Copy, reproduce, or exploit any part of the website or its content for commercial gain without written permission.

3. Products and Services

All products displayed on ikarolia.co.za are subject to availability. We reserve the right to discontinue or modify any product or price at any time without prior notice.

We make every effort to display accurate descriptions, images, and pricing. However, slight variations may occur, and we cannot guarantee that product colours or appearances on your device will be identical to the actual product.

4. Orders and Payments

By placing an order, you agree that:

• All information provided is true and accurate.

• You are legally capable of entering into a binding contract.

• You authorise us or our third-party payment processor to charge your chosen payment method.

We reserve the right to refuse or cancel any order for reasons including suspected fraud, stock unavailability, or errors in pricing or product information.

All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated.

5. Shipping and Delivery

Delivery times are estimates and may vary based on location, courier availability, or external factors.
We are not responsible for delays beyond our control, such as courier or customs issues.

Ownership and risk in the products pass to you upon delivery to your specified address.

6. Returns and Refunds

We aim to ensure your complete satisfaction. If you are not satisfied with your purchase, you may return it subject to our Return Policy and the Consumer Protection Act (CPA).

Returned items must be unused, in their original packaging, and accompanied by proof of purchase. Refunds will be processed once the returned goods have been received and inspected.

For return or refund requests, please contact us at customers@ikarolia.co.za.

7. Account Registration

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or appear to be used fraudulently.

8. Intellectual Property Rights

All content on this website — including text, graphics, logos, images, videos, and software — is the property of iKarolia & Co or its content suppliers and is protected by South African copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or exploit any part of this website or its content without our prior written consent.

9. Privacy and Data Protection

Your privacy is important to us. We process personal information in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).

By using our website, you consent to the collection and use of your personal data as described in our Privacy Policy.

10. Limitation of Liability

While we take all reasonable steps to ensure that the information and materials on our website are accurate and up to date, we make no warranties or representations of any kind, express or implied.

To the maximum extent permitted by law, iKarolia & Co and its directors, employees, and affiliates are not liable for any:

• Loss or damage arising from your use of or inability to use the website or products.

• Indirect, incidental, or consequential damages.

• Errors, inaccuracies, or omissions on the site.

Your use of this website is entirely at your own risk.

11. Indemnification

You agree to indemnify, defend, and hold harmless iKarolia & Co from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the website, violation of these Terms, or infringement of any rights of third parties.

12. Third-Party Links

Our website may contain links to external websites or services operated by third parties. We are not responsible for the content, policies, or practices of such sites and do not endorse them.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the South African courts.

14. Termination

We may, at our discretion, suspend or terminate your access to the website at any time without notice if you breach these Terms or engage in fraudulent or unlawful activity.

Upon termination, your right to use the website immediately ceases.

15. Changes to These Terms

We may update or revise these Terms of Service at any time. The most recent version will always be available on our website and will include the date of the latest update. Continued use of our site after changes indicates your acceptance of the revised Terms.

16. Contact Information

For questions, concerns, or feedback regarding these Terms, please contact:

iKarolia & Co
Email: customers@ikarolia.co.za
Phone: 011 425 0848